Friday, January 8, 2010

Maryland Unemployment Line Busy Signal

WBAL reports that thousands of jobless people in Maryland are spending hours on hold, with busy signals or having the system hang up on them.

The Baltimore news station's I-team's Barry Simms reports that Maryland doesn't have unemployment offices where people can go to for help---They must use the internet or call the number---For many it becomes a near full time job just to try and file their UI claim.

DLLR claims that 120,000 Marylanders were collecting unemployment and the plan to improve service levels are to hire an additional 25 people and to upgrade its computer systems.

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